Refund policy

1. Acceptance of Terms: By accessing or using the Hinterland Collective website or purchasing products from us, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use our website or order our products.

2. Changes to Terms: Hinterland Collective reserves the right to change, modify, or revise these Terms and Conditions at any time without prior notice. It is your responsibility to review these terms periodically for updates.

3. Product Information: Hinterland Collective strives to provide accurate product information, including descriptions, prices, and availability. However, we do not warrant that product descriptions or other content on our website are accurate, complete, reliable, current, or error-free.

4. Orders and Payments:

• Orders placed through our website are subject to availability and acceptance by Hinterland Collective.
• Pricing is in AUD and is subject to change without notice.
• We accept payment through shopify, and payment is due at the time of order placement.
• You agree to provide accurate and current payment information. In case of payment failure, Hinterland Collective may cancel your order.

5. Delivery:

• Hinterland Collective will make best efforts to deliver products on the specified date. However, we are not responsible for delays or delivery failures due to unforeseen circumstances.
• Orders containing 3 or more punnets, regardless of subscription status, are eligible for free shipping to only the postcodes of 4213, 4227, 4230 & 4226, as stated in our website.

6. Subscription Program:

• Our Weekly Subscription Bonus program offers discounts and bonuses to eligible subscribers, subject to the terms outlined in the program.

7. Privacy Policy: Your use of our website is also governed by our Privacy Policy. By using our website, you consent to the practices described in the Privacy Policy.

8. Disclaimer: Hinterland Collective provides products and services as-is. We make no warranties or representations regarding the suitability, reliability, availability, timeliness, or accuracy of our products or website.

9. Limitation of Liability: Hinterland Collective and its officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our products or website.

10. Governing Law: These Terms and Conditions shall be governed by and construed in accordance with the laws, without regard to its conflict of law principles.

11. Contact Information: If you have any questions or concerns about these Terms and Conditions, please contact us at hc.microgreens@gmail.com.

By using the Hinterland Collective website and purchasing our products, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.